Trust in Automation: A Critical Review
Abstract
Current era of time can be characterized by the use of sophisticated instruments in almost all walks of life. These gadgets are handling those functions which were previously done by humans. Transfers of functions have thrown light on new avenues of knowledge pursuit. New horizons are being probed in general and reliability of the automated machines in particular. Human operators develop a state of trust while working on these machines. This paper has deliberated on the different aspects on trust in automated systems with the issues pertaining to use, misuse and disuse of the automation. Automation has opened new doors for solution of long standing problems, but at same time has posed new challenges in human-machine interaction.
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